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Friday, July 16, 2010

Rental

Source From : Coway


Customer able to enjoy all Coway products from RM70 only per month which including Coway premium service i.e. product sanitation, periodical filter change and free after sales service up to 5 years (minimum 2 years).


Coway Rental Scheme is originally started in Coway Korea which has 4.5 million Rental members with great satisfaction and is being spreading to Malaysia now to Coway (M) Sdn. Bhd. with Cody and CT's Dream Service.

On February 2009, Coway Malaysia has launched its partnership with AEON Credit Service (M) Bhd which will be able to provide value-added financing schemes for consumers to upgrade their lifestyles. 

Through this program, the AEON Payment Method will introduce simple application process with minimum documentation required. Customers will be able to make their monthly payments more conveniently through auto-debit at any of the appointed commercial banks in Malaysia.

For more information, please do not hesitate to call our Customer Service at 1800-888-111

Read Full Press Release on Woongjin Coway-AEON Credit Business Partnership



Benefits of Coway Rental Customer


All Free
Customer doesn't need to pay anything except monthly Rental Fee.
• Free installation & labour fee
• Free product check-up & filter changing service periodically
• Free after-sales-sevice for all parts
• Freee Rental Fee got the month of product installation


Ownership Shift
After 5 years' of usage, customer is entitled the right to obtain the product ownership.


Product Change
Customer able to request for new model after 5 years' of usage without additional Registration fee.

Economic Service Fee after 5 years
Customer able to remain Premium Service by joining Membership Service Program.
• Premium Membership : Same condition with Rental Service / 30-40% lower than Rental fee
• Regular Membership : Free Filter Change and part (Less than RM50) 60-70% lower than Rental Fee


Other Discount
Customer still can get discount benefits as below:
• Pre payment for 1 year's Rental fee : 5% Discount

• More than 5 units of Rental : up to 20% Discount for Registration Fee


What about after 5 years?
Not to worry! Coway has prepared options for the Rental Customer to choose of the most preferable option after 5 years of Rental period in order to continue use of Coway Product.

Ownership Shifted To Customer & Join Membership Service
Customer able to shift the ownership from Coway to customer.


If you wish to remain the same service condition during the Rental period. 
>Premium Membership

If you wish to has more economic way & only provide Filter change service
>Regular Membership


CategoryPremium
Membership
Regular
Membership
Customer Direct
Purchase
Service
Period
Water / Air PurifierEvery 2 monthEvery 3 monthUpon Request
BidetN/AEvery 4 month
Part ChangeFOCUp to RM50 : FOC
Above RM50 : 50% Discount
Normal Price
Sanitation / Check-up
Service
AppliedAppliedSanitation : Not included
Check-up : Included
Labour FeeFOCFOCRM50 per trip
Way To RequestThrough
Dream Service Centre
or HP
Through
Dream Service Centre
or HP
By Toll Free Call
PaymentThrough Dream Service Centre or HP

Request New Model for New Rental

Customer able to start a new Rental period of new Product model with the benefit of no additional registration fee.


To Continue Existing Rental Scheme with Previous Product
Customer able to choose option of continuing same service conditions with previous rental scheme without any change to new model or ownership shift.


Request Ownership Shift Only
Customer able to request Ownership shift only without joining membership service or any further payment for Rental. 

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